Contact our Support Team

We're here to help

Our support team is available via email at or via phone on 1800 143 548.

Many enquiries may be quickly resolved by checking out our frequently asked questions or directly contacting your local Prorack stockist. 

Whether you've lost or damaged part of a product and need a spare, are trying to choose the right racks for your car, or need help finding a local or online stockist, we're happy to help. If you would like to register a warranty claim, please use the Customer Incident Form. 

Quick links

Search FAQs  Product Instructions  Product Fit Videos

Spare Parts  Warranty Information  Find a Stockist